Delivery Policy
Thank you for shopping at Elekit Shop. We’re committed to delivering your order quickly, safely, and efficiently. Please read our delivery policy carefully.
1. Delivery Coverage
We deliver all across Bangladesh through trusted courier partners.
2. Order Processing Time
-
All orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
-
Dhaka City: 1–3 business days
-
Outside Dhaka: 2–4 business days
-
Delivery times may vary depending on location, courier workload, or public holidays.
4. Delivery Charges
-
Dhaka City: ৳80–৳100 (depending on area and weight)
-
Outside Dhaka: ৳150–৳200 (depending on area and weight)
-
Free delivery may be available on select orders or during promotions.
Exact delivery cost will be shown at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email. You can use this to follow your shipment via the courier's website.
6. Delivery Attempts
-
Our courier partner will attempt delivery up to 3 times.
-
If the delivery fails due to incorrect address or customer unavailability, the order may be returned to us.
7. Delays
Delivery times are estimates. We are not responsible for delays caused by:
-
Natural disasters or weather disruptions
-
Courier service delays
-
Incomplete or incorrect delivery details
8. In-Store Pickup (if applicable)
If you offer local pickup:
Customers can pick up their orders from our store:
[669/2 Middle Monipur, Mirpur 2, Dhaka 1216]
Pickup Hours: [10:00 AM TO 05:00 PM ]
9. Contact Us
For questions about your order or delivery:
support@elekitshop.com
[01772006558]
